What Is the Difference Between the Softphone and the VVX500?

The VVX500 is your desk phone.


The Softphone is 8x8’s virtual phone, which appears on the online app or desktop app as a dialpad. The Softphone imitates the features and functions of the desk phone. Click the dialpad icon to toggle the dialpad on or off.


Click the Phone icon, enter a phone number and click Call to place a call.


 It has a keypad, it records voicemail, it lets you transfer calls, and more.

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