Cvent OnArrival App Password Reset

Cvent OnArrival Mobile App Login Instructions

To log in to the Cvent OnArrival mobile app, you must create a password independent from your OKTA single sign-on credentials, which will not be recognized on the mobile app.

To do this, go to, then click Forgot your login information? as shown below:

In the pop-up window, enter the following event code in the Account ID field:


(Note: That is AF “Oh” GEDC “Zero Zero” 1)

Complete the form with your AFGE email and Text Verification, then click Submit.

You will receive an email from Cvent Notifications with a link to reset your password. Once you reset your password, your new credentials will work for the mobile app.

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