Activating a New 8x8 Telephone

To activate an 8x8 telephone:

  1. Connect the phone to your ethernet connection using the provided ethernet cable.
  2. Your phone will automatically power up and display Activate on the screen.
  3. Pick up the handset (or turn on the speakerphone).
  4. Following the voice prompts, enter the phone activation code provided by your IT Team.

IT Team Note on Retrieving an Activation Code:

  1. Go to
  2. Click the 8x8 Telephone app icon
  3. Click the Virtual Office Account Mgr icon
  4. Click Phone System
  5. Enter the Extension Number in the quick find and Search
  6. Click Activate Device to retrieve the activation code
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