Audiocodes SIP to Analog ACTS 24x7 Technical Support Program

Audiocodes ACTS 24x7 Technical Support Program

This support information relates to SIP to Analog functionality used for certain fax and conference room phone lines.

Audiocodes ACTS24x7 includes level 2-4 remote technical support. Technical Support is available 24 hours a day, 7 days a week for problems of urgent priority level and Monday - Friday 9:00am - 5:00 pm (customer local time in North America, holidays excluded) for all other priority levels.

ACTS 24x7 also includes:

  • Free software patches and Maintenance releases
  • Free software upgrades and major version releases
  • Repair and return service

North America: +1-732.652-1085, +1-800-735-4588

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